UBS

With the help of Bowne managers and programmers, UBS Fiduciary Trust Company* redesigned its workflow, communications, printing and fulfillment process. Now, UBS Financial Advisors order new-customer materials via the Web. Within 48 hours, a company-specific, full-color, perfect-bound book is on its way to the client (Spanish speakers receive a Bowne translated version). The Bowne system has helped improve service, reduce costs and enable UBS to send the appropriate communications in a timely manner.

The Web-based, on-demand solution is the latest link between Bowne and UBS—a relationship that includes document translation, direct mail marketing and the printing of marketing materials.

*UBS Fiduciary Trust Company and UBS Financial Services Inc. are subsidiaries of UBS AG.